About me

Ten years ago, I moved to Melbourne for a working holiday and never looked back. My career across Australia has spanned healthcare, manufacturing, finance, and entertainment - a journey that gave me a front-row seat to how different industries solve (or struggle with) complex systems and business processes.

The Value I Bring: I am a design leader who sits at the intersection of Service Strategy and Product Delivery. Whether I’m leading a team of nine or embedding as a Product Owner, my focus is the same: transforming ambiguity into actionable roadmaps. I don't just design for the screen; I design for the entire ecosystem—connecting people, processes, and technology to ensure that what we build is both human-centered and commercially viable.

My Approach: Pragmatic & Validated In my leadership role at UniSuper, I balanced high-level strategic direction with a hands-on commitment to the craft. I believe in "de-risking" the roadmap. By integrating deep service design thinking with rapid prototyping and testing, I ensure we aren't just shipping features, but delivering validated investments that solve real-world problems. I thrive in creating the systems and rituals where teams can do their best work while staying grounded in technical feasibility and accessibility.

At my core, I’m a compassionate knowledge-seeker (and a proud Hufflepuff). I believe that the best products are built with curiosity and kindness. My goal is to use design as a tool to help people, navigating complex problem spaces with a mix of empathy and a drive for tangible results.